Last Thursday and Friday were my day offs from the 9:30 pm to 6:30 am shift. I tried hard to enjoy those days for that's the only time that I got to have enough sleep. I don't even care if I had no time for gimik as long as I am able to have enough rest.
Saturday morning my team leader texted me and informed me that my schedule for the coming week changed from 9:15 pm-6:30am to 2:30am-11:30am and my day offs were changed from Tuesday/Wednesday to Sunday/Saturday. I just woke up when I received that sms and I got pissed of (even up to now). Imagine I had to end my Saturday shift at 6:30 Sunday morning and go back to work 2:30 am on Monday. It's as if I had no day off at all. I am not happy with it. Not at all.
I woke up about 11:00 pm Saturday and I don't feel like going to office but I had to force myself because I don't really like being absent for absolutely no good reason at all. By 12:00 midnight I went out from the house and it's raining. I waited for about half an hour before I was able to take a ride. Then after 30 mins I had to ride a bus to take me to Ayala and take a jeepney to take me to PBCom. it's really hard to commute from my boarding house to the office and my schedule made a lot more difficult. This is insane. I am totaly pissed off.
Tuesday, November 16, 2004
It's been 3 days now since I am only receiving few calls for my whole shift. Remember that I was put offline for a day and a half. This might be one of the ways that they have been planning, that instead of putting agents offline, they just mark those agents so that they will only receive calls when there are a lot of customers on queue. Well, if that is the case, I am actually enjoying this. Less calls means less stress. I hope this would be the case the whole year through.
Some agents whose not part of the situation envied us because they don't have time to relax from receiving calls. I really don't know the whole situation yet so I really can't comment on this case. I still have to wait and see.
Que sera sera...
Posted by hxero at 5:53 AM
Monday, November 15, 2004
I saw The Incredibles last Nov. 07, 2004 with a friend, Andy, during my day off and I really enjoyed the movie. I don't have to think and analyze the flick. All I had to do is watch and relax. It really helps me relieving my system from stress that I gathered the whole week thru from work. I wanted to watch it over and over again, unfortunately, we came in during the last show. I should have watch it earlier. I should've known. Hehehe.
Watch it!!! I even recommend the film to all my customers. Hehehe.
Posted by hxero at 6:02 AM
Saturday, November 13, 2004
Friday, November 12, 2004
I was put offline for 2 days because 2 of my callers gave me a very low grades in the surveys conducted by the company I was working with. At first, it's kinda frustration but when you get the hang of it, you'll realized that it's ok and there's nothing else you can do about it. Sometimes it's unfair coz those customers call a lot and they forgot whom they talked with when the surveys arrived. Sigh. It happens but the good thing about it is that you got to do things that you usually can't do when you are online - like programming, updating websites and writing emails for friends. Actually, I did enjoy being offline. Sabi ko nga 2 days lang? When I received my team leader's text kanina. :)
Posted by hxero at 4:54 AM